Placement Planet


Customer Care Representative

0 - 1 Years


Job Description

To be able to understand the query raised by the customer accurately which is the first step to providing an accurate and satisfactory resolution
The term “customer” would describe someone who would wish to purchase or sell a product/products/product catalogue/collection on the client website
It is very important to be aware of the policies laid down by the client and also be aware of any product updates which come from the client. Effectively, absorbing and retaining content delivered throughout the training period and also being able to clear assessments conducted during that particular period
It would be expected that 3-4 chats would need to be handled at any given point of time, where the nature of the queries would vary from one another and the resolution needs to be provided without consuming too much time of the customer.

Salary 1 Lac 50 Thousand To 2 Lac P.A.
Industry Hotel / Travel / Airlines
Work Experience 0 - 1 Years
Qualification Other Bachelor Degree, B.A, B.B.A, B.Com, B.Tech/B.E, Other Master Degree, M.A, M.B.A/PGDM, M.Com, M.Ed

Key Skills

Customer Care Representative Customer Services Executive Hotel Management

Company Profile

Company Name

Placement Planet

About Company We are a corporate recruiter. At Placement Planet, we understand client business first and their needs. We provide Qualified and Quality candidates and provide business solutions that meet your organizationâs manpower requirement in a speedy and cost effective way.
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